(FAQ'S [11]
Orders are fulfilled from Sydney, Australia.
We accept Visa, Mastercard, ShopPay.
All prices are displayed in AUD.
We offer free standard shipping on all Australian orders over $180. For more detailed shipping info, please see our Shipping Page
Changes can be made to your order prior to dispatch. If you need to change your address, shipping method or there is a product discrepancy, please email us as early as possible at info@passengergoods.com and we'll do our best to help.
Yes. We deliver to PO Boxes and Parcel Lockers in Australia.
Orders shipped within Australia are shipped by Australia Post.
We are a small team and aim to ship all orders within 1-2 business days.
Once dispatched, you will receive a tracking email that enables you to check the location of your parcel. Please check our Shipping table for estimated shipping times.
If you wish to return or exchange an item, please reach out to us via email at info@passengergoods.com with your order number and we will assist you in arranging a refund or exchange.
Please note: all returns and exchanges must be made within 30 days of purchase.